Delivery Policy – fjynik
Last Updated: September 2026
Thank you for purchasing products from fjynik. This delivery policy sets out all relevant delivery rules for domestic UK orders and cross-border orders to help you understand matters after placing an order.
Order Processing and Pre-shipment Inspection
Once your payment is confirmed and received, our staff will complete order verification, product inspection and packaging within 1-2 working days. Orders are not processed on weekends and UK public holidays. Orders submitted during this period will be deferred to the next working day for processing.
All products undergo strict quality inspection before shipment. Our staff will carefully check for surface damage and use shock-resistant packaging materials to reduce the risk of damage during transit. After the parcel is dispatched, we will send the tracking number to your email.
Delivery Methods and Estimated Delivery Times
Delivery time is calculated from the date the parcel leaves our warehouse. The actual delivery time may be slightly delayed due to courier backlogs, adverse weather or delays in international customs clearance.
Shipping fees will be automatically calculated and displayed on the checkout page. Free standard delivery is available for orders with a subtotal exceeding 65 US dollars.
International Delivery, Customs Duties and Customs Matters
fjynik ships to most regions worldwide. Please note: the order amount you pay does not include import duties, customs charges or local taxes. Such additional fees are borne by the recipient and collected by customs upon the arrival of goods locally. The duration of customs inspection is beyond our control, and we cannot calculate these extra charges for you in advance.
Parcel Tracking
After the parcel is handed over to the logistics provider, you will receive an automatically sent notification email containing the tracking code. It may take up to 48 hours for the courier system to refresh and display shipment tracking information. If you cannot retrieve valid tracking information after this period, you may contact our customer service team.
Damaged or Lost Parcels
If the goods you receive are damaged, or tracking information indicates that the parcel has been lost in transit, please contact customer service immediately. You need to provide your order number and relevant photos for our verification. We will assess each case individually and provide feasible solutions in accordance with the terms.
Contact Information
Brand: fjynik
Official Website: https://www.fjynik.com/
Customer Service Email: fjynik@protonmail.com
Website Operator and Legal Business Name:
Wenzhou Qingyu Furniture Co., Ltd.
Registered Office:
No.21 Zhang Ming, Fengjiang Community, Longgang City, Wenzhou City, Zhejiang Province
